It’s both necessary and a major pain point for agents to connect customers to the best telecom services options at their address. Knowing whether a building is on-net or off-net helps determine the applicability of different service packages, but it isn’t always an easy task. Comparing connectivity among a set of on-net and off-net service… Continue reading Use Multiple Location Analytics to Quickly Assess Both On-Net and Off-Net Locations
Data stacks provide an essential service in organizing data sets to store information and support easy management and processing of this data. But the infrastructure of these data stacks can vary widely, depending on the supporting software behind them. Outdated or limited data stacks can create limitations for what you’re able to achieve through these… Continue reading Taking Bandwidth Solutions up a Notch: Swap Data Stacks for Careful Recommendations
Serviceability in dedicated and broadband technology services is a tug-of-war between the haves and the have-nots. Although serviceability data is crucial to connecting with the right telecom service at a given location, access to this data can be both costly and inefficient—and you and your team are often forced to choose between the two.
Digital transformation in the telecom industry has set a pace that many providers struggle to match. The rise of fiber, broadband, 4G, and now 5G LTE, along with fixed wireless and copper networks, has caused enterprise data consumption to explode in recent years. The same is true for managed and cloud-based business applications. The blurred… Continue reading Digital Transformation in Telecom Necessitates Data Intelligence