As providers extend their network through underlying supplier relationships, the lines become blurred between who is a carrier and who is a solution provider. The truth is, almost every provider out there is buying last-mile connectivity through aggregation techniques to fill in the gaps of their network and provide a more holistic solution for customers… Continue reading Network Presence: The Telecom Aggregator Secret Weapon
It’s both necessary and a major pain point for agents to connect customers to the best telecom services options at their address. Knowing whether a building is on-net or off-net helps determine the applicability of different service packages, but it isn’t always an easy task. Comparing connectivity among a set of on-net and off-net service… Continue reading Use Multiple Location Analytics to Quickly Assess Both On-Net and Off-Net Locations
Fiber is often one of the most coveted forms of connectivity among telecom customers. But as a relatively new form of telecom infrastructure, fiber-optic access can be limited, depending on the customer’s location. In cases where customers are seeking telecom services for a set of addresses, fiber-optic access may be fragmented, with only a percentage… Continue reading How to Get the Best Fiber-Optic Access
When connecting customers to the best service options at their address, the difference between on-net and off-net buildings can be a big one. Service packages and the overall configure price quote (CPQ) process need to know whether any telecom services are on-net at a given location, whether it’s a carrier you represent or a competitor… Continue reading 6 Things You Need to Know About On-Net and Off-Net Buildings
No matter where or how it’s used, sales automation is always hailed for one big reason: When it’s working on your behalf, you can count on it making your life easier. Make no mistake—when software tools offer automated sales solutions to power your business operations, even the most reluctant adopters of this technology will eventually… Continue reading Why Telecom Sales Automation Is Essential
The old way of researching bandwidth solutions is labor-intensive. Between tracking down location data and inputting data points, telecom businesses lose a lot of time to a research process that—despite its tedious process—doesn’t always deliver the most reliable results. Manual research isn’t just costly and threatened by manual input errors. They also restrict your company’s… Continue reading Tiresome Research Make Way For Bandwidth Solutions
For telecom businesses, the hours and days lost to evaluating telecom serviceability through manual research has been a necessary cost of doing business. However, digital transformation has paved the way to alleviate this burden through data-driven processes and automated research tools. Thanks to algorithmic evaluation and improved data connectivity, today’s telecom serviceability research isn’t relegated… Continue reading The BandwidthFinder Algorithm: Why Looking at a Fiber Map Will Be a Thing of the Past
Through improved infrastructure and expanded serviceability, the telecom industry is itself an engine of digital transformation, supporting innovation across all industries. But the benefits of this digital transformation can also be applied to the software used in the telecom industry. Modern software solutions open new doors and unlock new potential for telecom businesses still stuck… Continue reading Digital Transformation for Software Used in the Telecom Industry
In telecom, as in other areas of digital disruption, the speed and scale of transformation is often set by the quality of data driving that change. Serviceability quality can be quantified in multiple ways, including not just the volume of data, but the relative age of that data.
Fiber, coax, and the emerging 5G technology often get treated as the holy grails of modern telecom service. But the reality is that no single technology is the be-all-end-all when it comes to offering the best telecom service.