As providers extend their network through underlying supplier relationships, the lines become blurred between who is a carrier and who is a solution provider. The truth is, almost every provider out there is buying last-mile connectivity through aggregation techniques to fill in the gaps of their network and provide a more holistic solution for customers… Continue reading Network Presence: The Telecom Aggregator Secret Weapon
It’s both necessary and a major pain point for agents to connect customers to the best telecom services options at their address. Knowing whether a building is on-net or off-net helps determine the applicability of different service packages, but it isn’t always an easy task. Comparing connectivity among a set of on-net and off-net service… Continue reading Use Multiple Location Analytics to Quickly Assess Both On-Net and Off-Net Locations
In the worst of times, telecom customers have been forced to find connectivity options at addresses where no telecom service has been connected in the past—meaning there’s always a small risk that their preferred service option will face an obstacle to installation. In the best of times, customers have an abundance of choices that include… Continue reading On-Net vs. Off-Net: A Tale of Two Connectivities
Given the significant cost of building telecom infrastructure to serve a single market, telecom providers have to pick and choose where they build their own technology, and where they’re content to lease the use of infrastructure built and maintained by other providers—including their competitors. In telecom, leasing of infrastructure to enable local network access is… Continue reading What Is Carrier Aggregation in Telecom?
Despite serving as one of the first adopters of application programming interface (API) technology as a tool for building collaborative, communicative business solutions, the telecom industry has failed to leverage the opportunities and efficiencies that come with this innovative software tool.
5G isn’t the only factor driving the buildout of telecom infrastructure. The COVID-19 pandemic, and the rapid increase in demand for high-speed telecom spectrum, has accelerated the construction of this infrastructure by an entire decade, bringing swift and transformative change to the telecom industry.
From service infrastructure to the way brokers quote prices to their customers, digital transformation is touching every part of the telecom industry. As the calendar year changes, the disruption taking place on multiple fronts is going to affect both day-to-day telecom business operations, and the services and performance your customers expect. As 2021 unfolds, here’s… Continue reading Digital Transformation in Telecom: Our Expectations for 2021
Telecom customers and prospects have high expectations when they solicit the services of a telecom broker. They want the best price possible, and they want a fast quote that can help them make their decision. Because telecom brokers provide CPQ services across a range of carriers, they need CPQ software that can provide this speed… Continue reading CPQ Software Is The Edge Telecom Brokers Need
Geographic market areas are always in flux. Customers are moving in and out, and the needs of those customers continue to evolve based on their telecom usage and needs. Location-based intelligence offers one of the most accurate, up-to-date sources of information related to the telecom behaviors of your target audience. As you plan an entry… Continue reading Location-Based Intelligence Impacting Telecom Go-to-Market Strategies
As telecom quoting processes embrace more software-driven solutions, telecom businesses face greater pressure to transform their operations and keep pace with the industry’s evolution. Automation and algorithm-based CPQ (configure, price, quote) processes are key to creating the efficiencies needed to accelerate these services. If you aren’t automating the aggregation of your suppliers, then you’re creating… Continue reading Telecom Quoting Can’t Afford to Lag Behind the Competition