When prospects are looking for a new telecom provider, availability matters. Poor availability will lead to service disruptions and dysfunction that increase downtime for the customer, grind workflows to a halt, and quickly turn your customers against your business. Resellers must keep availability in mind when choosing the best services to provide their customers, but… Continue reading Accuracy Matters: An Analytic Approach to Telecom Provider Availability
Most telecom businesses understand the value of implementing a quoting tool that streamlines or eliminates time-consuming manual processes, while also offering features that improve both the speed and quality of configured quotes being delivered to current and prospective customers. If you’re in the market for a quoting tool that can modernize your quoting process, your… Continue reading How a Dedicated Telecom Quoting Tool Out Performs In-House Solutions
Digital transformation in the telecom industry has set a pace that many providers struggle to match. The rise of fiber, broadband, 4G, and now 5G LTE, along with fixed wireless and copper networks, has caused enterprise data consumption to explode in recent years. The same is true for managed and cloud-based business applications. The blurred… Continue reading Digital Transformation in Telecom Necessitates Data Intelligence