Manual serviceability research, which used to be a necessary cost of doing business for bandwidth providers, is tedious, time-consuming, and prone to error. Fortunately, modern automation technology has transformed the way bandwidth providers do business, allowing them to take serviceability on the go with the right tools. In fact, thanks to automated serviceability research, the… Continue reading Take Serviceability on the Go with a Mobile-Friendly Fiber Finder
Fiber is often one of the most coveted forms of connectivity among telecom customers. But as a relatively new form of telecom infrastructure, fiber-optic access can be limited, depending on the customer’s location. In cases where customers are seeking telecom services for a set of addresses, fiber-optic access may be fragmented, with only a percentage… Continue reading How to Get the Best Fiber-Optic Access
The growing pains brought on by digital transformation aren’t endured just for the sake of putting businesses through unprecedented challenges. While the transition to these new solutions is often a gradual and sometimes difficult process, the end result of digital transformation provides benefits made possible only through modern solutions to long-standing configure, price, quote (CPQ)… Continue reading Top 4 CPQ Telecom Technologies Solving Provider Challenges
No matter where or how it’s used, sales automation is always hailed for one big reason: When it’s working on your behalf, you can count on it making your life easier. Make no mistake—when software tools offer automated sales solutions to power your business operations, even the most reluctant adopters of this technology will eventually… Continue reading Why Telecom Sales Automation Is Essential
Despite serving as one of the first adopters of application programming interface (API) technology as a tool for building collaborative, communicative business solutions, the telecom industry has failed to leverage the opportunities and efficiencies that come with this innovative software tool.
As telecom quoting processes embrace more software-driven solutions, telecom businesses face greater pressure to transform their operations and keep pace with the industry’s evolution. Automation and algorithm-based CPQ (configure, price, quote) processes are key to creating the efficiencies needed to accelerate these services. If you aren’t automating the aggregation of your suppliers, then you’re creating… Continue reading Telecom Quoting Can’t Afford to Lag Behind the Competition
Most telecom businesses view an effective partner portal as a tool to streamline the configure-price-quote (CPQ) process. But the connectivity of this portal also plays a significant role in determining how efficiently your sales teams can generate leads, deliver fast quotes, and close deals to grow your business. Here’s a look at the benefits that… Continue reading Achieving a Connected Telecom Partner Portal for Effective Quoting
Salestream Software, Inc., today announced the release of T-Mobile’s private instance of MasterStream-RX to support their partner program. The Un-carrierTM is breaking the rules again by becoming the first major wireless carrier to deploy MasterStream, the agent channel’s most popular sales automation platform. Empowered by MasterStream’s characteristic ease-of-use driven portal design, authorized T-Mobile agent partners… Continue reading T-Mobile Launches MasterStream-RX
Distributing telecom products and services through the agent channel comes with a wide array of challenges. As options have become more complex, some Channel Chiefs have chosen to deploy a Concierge (white glove) approach to supporting and enabling their channel partners. This approach typically involves a Channel Manager or other resource to personally process quotes and… Continue reading 3 Solutions For A Concierge” Approach in The Telecom Channel”
Distributing telecom products and services through the agent channel comes with a wide array of challenges. As options have become more complex, some Channel Chiefs have chosen to deploy a Concierge (white glove) approach to supporting and enabling their channel partners. This approach typically involves a Channel Manager or other resource to personally process quotes and… Continue reading Three Solutions for a High Touch Concierge” approach in The Channel”