From service infrastructure to the way brokers quote prices to their customers, digital transformation is touching every part of the telecom industry. As the calendar year changes, the disruption taking place on multiple fronts is going to affect both day-to-day telecom business operations, and the services and performance your customers expect. As 2021 unfolds, here’s… Continue reading Digital Transformation in Telecom: Our Expectations for 2021
Telecom customers and prospects have high expectations when they solicit the services of a telecom broker. They want the best price possible, and they want a fast quote that can help them make their decision. Because telecom brokers provide CPQ services across a range of carriers, they need CPQ software that can provide this speed… Continue reading CPQ Software Is The Edge Telecom Brokers Need
Geographic market areas are always in flux. Customers are moving in and out, and the needs of those customers continue to evolve based on their telecom usage and needs. Location-based intelligence offers one of the most accurate, up-to-date sources of information related to the telecom behaviors of your target audience. As you plan an entry… Continue reading Location-Based Intelligence Impacting Telecom Go-to-Market Strategies
As telecom quoting processes embrace more software-driven solutions, telecom businesses face greater pressure to transform their operations and keep pace with the industry’s evolution. Automation and algorithm-based CPQ (configure, price, quote) processes are key to creating the efficiencies needed to accelerate these services. If you aren’t automating the aggregation of your suppliers, then you’re creating… Continue reading Telecom Quoting Can’t Afford to Lag Behind the Competition
Most telecom businesses view an effective partner portal as a tool to streamline the configure-price-quote (CPQ) process. But the connectivity of this portal also plays a significant role in determining how efficiently your sales teams can generate leads, deliver fast quotes, and close deals to grow your business. Here’s a look at the benefits that… Continue reading Achieving a Connected Telecom Partner Portal for Effective Quoting
When prospects are looking for a new telecom provider, availability matters. Poor availability will lead to service disruptions and dysfunction that increase downtime for the customer, grind workflows to a halt, and quickly turn your customers against your business. Resellers must keep availability in mind when choosing the best services to provide their customers, but… Continue reading Accuracy Matters: An Analytic Approach to Telecom Provider Availability
Most telecom businesses understand the value of implementing a quoting tool that streamlines or eliminates time-consuming manual processes, while also offering features that improve both the speed and quality of configured quotes being delivered to current and prospective customers. If you’re in the market for a quoting tool that can modernize your quoting process, your… Continue reading How a Dedicated Telecom Quoting Tool Out Performs In-House Solutions
Digital transformation in the telecom industry has set a pace that many providers struggle to match. The rise of fiber, broadband, 4G, and now 5G LTE, along with fixed wireless and copper networks, has caused enterprise data consumption to explode in recent years. The same is true for managed and cloud-based business applications. The blurred… Continue reading Digital Transformation in Telecom Necessitates Data Intelligence
Whether you’re a telecom carrier, broker, or reseller, the challenge of converting customers is the same: Stocking and converting your sales pipeline is often a time-consuming and inefficient process. Telecom sales automation gives you the tools you need to build and maintain momentum for your company’s growth, optimizing your engagement strategy to achieve a higher… Continue reading Telecom Sales Automation for Higher Prospect to Customer Rates
Corona, Calif., Aug. 1, 2015 – Salestream Software Inc. (www.salestreamsoft.com) announced today that Matt Clark joined the firm on August 1, 2015, bringing with him more than 18 years of sales, marketing, and operational experience in the telecommunications industry. His broad experience includes ten years as an owner operator, as well as key executive sales… Continue reading Fast Growing Lead-To-Cash SaaS Company Strengthens Resources